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Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Happy Tails Pet Supplies's relationship with you in relation to this website.

 

The term ???Happy Tails Pet Supplies??? or ???us??? or ???we??? refers to the owner of the website whose registered office is 2 Royal Road, Stanley, Co Durham, DH9 8AL. The term ???you??? refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

 

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without The Wandering Dog Company???s prior written consent.

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.


Returns

You have 14 calendar days to return an item from the date you received it.
Your item must be in the original packaging.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment) You will receive the credit within a certain amount of days, depending on your card issuers policies.


Shipping

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable.  If you require a refund the cost of return shipping will be deducted from your refund.


Contact us 

If you have any questions on how to return your item to us contact us.

Happy Tails Pet Supplies
2 Royal Road,
Stanley
Co Durham
DH9 8AL
T: 0789 450 7775
[email protected]


 



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